Privacy Policy

Last Updated: April 12, 2025

Introduction

Welcome to NerdGeek.pro (“we,” “our,” or “us”). We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nerdgeek.pro or use our tech support services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy. If you do not agree with our policies, please do not access or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name, email address, phone number, and mailing address
• Account login credentials
• Payment information (processed through secure third-party payment processors)
• Technical details about your devices when seeking support
• Service history and support requests
• Communications between you and our support team

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information including operating system
• Pages visited and time spent on our website
• Referring websites or sources
• Geographic location (city/country level)
• Internet service provider

How We Use Your Information

We use your information for various purposes, including:

• Providing technical support services and customer assistance
• Processing and fulfilling your requests
• Communicating with you about our services
• Improving our website and services
• Sending service updates and administrative messages
• Protecting against fraudulent activity and security threats
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Analyze trends and gather demographic information
• Improve website functionality and performance

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.

Sharing Your Information

We may share your personal information with:

• Service providers and business partners who assist in providing our services
• Third-party repair specialists when necessary for completing service requests
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger, acquisition, or business transfer

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and reviewing your personal information
• Correcting inaccurate information
• Requesting deletion of your information
• Opting out of marketing communications
• Data portability

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on our website with a revised “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

NerdGeek.pro
Email: info@nerdgeek.com
Phone: +1(888)436-5162
Address: 180 North East 123rd Street Miami, Florida 33181 United States

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Please visit our California Privacy Rights page for more information.

International Data Transfers

If you are located outside the United States, your information may be transferred to, stored, and processed in countries where our servers and service providers are located. By using our services, you consent to such transfers.